This qualification is designed for those taking an Intermediate Apprenticeship in Business Administration. It reflects the skills and knowledge required of people working in a Business Administration role.

It is also ideal for non-apprentices wanting to evidence both knowledge and competence in their given Business Administration role.

All units will be assessed using the verified model.


  • Combined qualification containing both knowledge and competence units
  • To be included in the Intermediate Apprenticeship Framework
  • Based on revised Business and Administration National Occupational Standards (NOS)
  • Developed in collaboration with Skills CfA, the sector body for Business Administration.

Modules Included

  • Principles of Providing Admin Services
  • Manage Personal Performance & Development
  • Produce Business Documents
  • More information can be found here!